Welcome to Arkana UK. These Terms and Conditions apply to all sales, promotions, and discounts offered by Arkana UK. By participating in our sales and taking advantage of our discounts, you agree to the following terms and conditions.

General Terms

  1. Discount Offers: We offer various discounts throughout the year, which may include seasonal sales, promotional discounts, and special event offers.
  2. Eligibility: Discounts are available to all customers unless specified otherwise. Certain discounts may be limited to specific customer groups (e.g., members, first-time buyers).
  3. Duration: Discounts or promotional offers are valid for a limited time only. The duration of the offer will be specified in the promotion details unless otherwise stated.
  4. Availability: All offers are subject to availability and may be withdrawn or changed at any time without notice.
  5. Discount Codes: When using discount codes, they must be entered at the time of purchase. Discount codes cannot be applied retrospectively.

Combining Offers

  1. Non-Combining Clause: Discounts cannot be combined with other offers, promotions, sale items, or discounts unless explicitly stated otherwise in the offer details.

Limitations and Exclusions

  1. Exclusions: Certain products or services may be excluded from discount offers. Gift vouchers are excluded from all promotions unless otherwise stated.
  2. Minimum Purchase Requirements: Some offers may have minimum purchase requirements. These requirements will be stated in the promotion details.
  3. Maximum Discount: Some discounts may have a maximum limit. This will be specified in the promotion details.

Return and Exchange Policy

  1. Returns on Discounted Items: Items purchased at a discount are subject to our standard return and exchange policy. However, refunds will be based on the discounted price paid, not the original price.
  2. Exchange Policy: If an exchange is requested, any price difference resulting from the exchange will be calculated based on the discounted price.

Legal Information

  1. Fraudulent Activity: Any attempt to manipulate or exploit our discount offers through fraudulent activity will result in the immediate cancellation of the discount and potential legal action.
  2. Changes to Terms: We reserve the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.